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A Unifying Notification System To Scale Up Assistive Services

Charles Consel 1, 2, * Lucile Dupuy 1 Hélène Sauzéon 3, 1 
* Corresponding author
1 Phoenix - Programming Language Technology For Communication Services
LaBRI - Laboratoire Bordelais de Recherche en Informatique, Inria Bordeaux - Sud-Ouest, EA4136 - Handicap et système nerveux :Action, communication, interaction: rétablissement de la fonction et de la participation [Bordeaux]
Abstract : Aging creates needs for assistive technology to support all activities of daily living (meal preparation, dressing, social participation, stove monitoring, etc.). These needs are mostly addressed by a silo-based approach that requires a new assis-tive service (e.g., a reminder system, a pill prompter) to be acquired for every activity to be supported. In practice, these services manifest their silo-based nature in their user interactions , and more specifically, in the heterogeneity of their notification system. This heterogeneity incurs a cognitive cost that prevents scaling up assistive services and compromises adoption by older adults. This paper presents an approach to scaling up the combination of technology-based, assistive services by proposing a unifying notification system. To do so, (1) we propose a decomposition of assistive services to expose their needs in notification; (2) we introduce a notification framework, allowing heterogeneous assistive services to homogeneously notify users; (3) we present how this notification framework is carried out in practice for an assisted living platform. We successfully applied our approach to a range of existing and new assistive services. We used our notification framework to implement an assistive platform that combines a variety of assistive services. This platform has been deployed and used 24/7 at the home of 15 older adults for up to 6 months. This study provides empirical evidence of the effectiveness and learnability of the notification system of our platform, irrespective of the cognitive and sensory resources of the user. Additional results show that our assisted living platform achieved high user acceptance and satisfaction. Paste the appropriate copyright statement here. ACM now supports three different copyright statements: • ACM copyright: ACM holds the copyright on the work. This is the historical approach. • License: The author(s) retain copyright, but ACM receives an exclusive publication license. • Open Access: The author(s) wish to pay for the work to be open access. The additional fee must be paid to ACM. This text field is large enough to hold the appropriate release statement assuming it is single spaced.
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Submitted on : Tuesday, November 24, 2015 - 9:20:44 AM
Last modification on : Saturday, June 25, 2022 - 7:44:20 PM
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Charles Consel, Lucile Dupuy, Hélène Sauzéon. A Unifying Notification System To Scale Up Assistive Services. ASSETS - The 17th International ACM SIGACCESS Conference on Computers and Accessibility, Oct 2015, Lisbon, Portugal. ⟨10.1145/2700648.2809855⟩. ⟨hal-01225637⟩



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