Increasing Employee Involvement in Socially Sustainable Manufacturing: Two Methods for Capturing Employees’ Tacit Knowledge to Improve Manufacturing Processes

Abstract : Talented workforce is one of the main strengths in Europe to overcome the economic crisis and address the challenges ahead. The most valuable knowledge the employees have, is tacit and, therefore, hard to utilize in the companies. This paper presents two alternative facilitation methods to capture tacit knowledge related to the manufacturing process, thus allowing the employees participate in activities developing the manufacturing process and the development of positive company culture. The first method focuses on operational tacit knowledge, and the latter method extracts the production related tacit knowledge from the project members. Both of the methods use facilitation to guide the employees through the experience-based learning process and provide support for information and knowledge sharing.
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Shigeki Umeda; Masaru Nakano; Hajime Mizuyama; Hironori Hibino; Dimitris Kiritsis; Gregor von Cieminski. IFIP International Conference on Advances in Production Management Systems (APMS), Sep 2015, Tokyo, Japan. IFIP Advances in Information and Communication Technology, AICT-460 (Part II), pp.539-546, 2015, Advances in Production Management Systems: Innovative Production Management Towards Sustainable Growth. 〈10.1007/978-3-319-22759-7_62〉
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Miia-Johanna Kopra, Nillo Halonen, Eeva Järvenpää, Minna Lanz. Increasing Employee Involvement in Socially Sustainable Manufacturing: Two Methods for Capturing Employees’ Tacit Knowledge to Improve Manufacturing Processes. Shigeki Umeda; Masaru Nakano; Hajime Mizuyama; Hironori Hibino; Dimitris Kiritsis; Gregor von Cieminski. IFIP International Conference on Advances in Production Management Systems (APMS), Sep 2015, Tokyo, Japan. IFIP Advances in Information and Communication Technology, AICT-460 (Part II), pp.539-546, 2015, Advances in Production Management Systems: Innovative Production Management Towards Sustainable Growth. 〈10.1007/978-3-319-22759-7_62〉. 〈hal-01431143〉

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