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Dealing with Risks and Workarounds: A Guiding Framework
Abstract : We present rISk-arounD, an enterprise-wide framework for modeling risks and workarounds in conformity with ISO 9001. The mode of inquiry is the canonical action research (CAR), conducted in a metalworking company. Our contribution suggests that (1) risks and workarounds should be jointly considered to model uncertainty in organizations, (2) participative enterprise modeling can assist process improvement and regulatory compliance, and (3) it is also necessary to address informal “shadow” practices in enterprise models. Moreover, we discuss how to adopt CAR to promote a culture of participative enterprise modeling. This framework can help organizations in their transition to the new 2015 version of ISO 9001, which endorses process oriented approaches and riskbased thinking as top priorities.
https://hal.inria.fr/hal-01442248
Contributor : Hal Ifip <>
Submitted on : Friday, January 20, 2017 - 3:06:53 PM
Last modification on : Saturday, January 21, 2017 - 1:04:34 AM
Long-term archiving on: : Friday, April 21, 2017 - 3:19:02 PM
Contributor : Hal Ifip <>
Submitted on : Friday, January 20, 2017 - 3:06:53 PM
Last modification on : Saturday, January 21, 2017 - 1:04:34 AM
Long-term archiving on: : Friday, April 21, 2017 - 3:19:02 PM
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Distributed under a Creative Commons Attribution 4.0 International License