Library Usability in Higher Education: How User Experience Can Form Library Policy

Abstract : The university library is a large socio-technical system with a vital part to play in university life. It has been described as “the social and intellectual heart of campus”, with users now able to make use of both the digital and physical aspects of their library. Based on case studies in UK university libraries, this study aims to find out how and to what extent user experience forms part of university library policy, and how it can effectively be incorporated into it. Staff interviews and researcher-administered questionnaires with library users on campus will show the areas where usability issues occur and the gap between users’ experiences and expectations of using libraries. These together with analysis of library policies will aim to suggest the factors that a user experience policy should cover.
Type de document :
Communication dans un congrès
Pedro Campos; Torkil Clemmensen; José Abdelnour Nocera; Dinesh Katre; Arminda Lopes; Rikke Ørngreen. 3rd Human Work Interaction Design (HWID), Dec 2012, Copenhagen, Denmark. Springer, IFIP Advances in Information and Communication Technology, AICT-407, pp.139-149, 2013, Human Work Interaction Design. Work Analysis and HCI. 〈10.1007/978-3-642-41145-8_12〉
Liste complète des métadonnées

Littérature citée [21 références]  Voir  Masquer  Télécharger

https://hal.inria.fr/hal-01463369
Contributeur : Hal Ifip <>
Soumis le : jeudi 9 février 2017 - 15:04:25
Dernière modification le : vendredi 1 décembre 2017 - 01:16:15
Document(s) archivé(s) le : mercredi 10 mai 2017 - 14:28:34

Fichier

978-3-642-41145-8_12_Chapter.p...
Fichiers produits par l'(les) auteur(s)

Licence


Distributed under a Creative Commons Paternité 4.0 International License

Identifiants

Citation

Alison Wiles, Stephen Roberts, José Abdelnour-Nocera. Library Usability in Higher Education: How User Experience Can Form Library Policy. Pedro Campos; Torkil Clemmensen; José Abdelnour Nocera; Dinesh Katre; Arminda Lopes; Rikke Ørngreen. 3rd Human Work Interaction Design (HWID), Dec 2012, Copenhagen, Denmark. Springer, IFIP Advances in Information and Communication Technology, AICT-407, pp.139-149, 2013, Human Work Interaction Design. Work Analysis and HCI. 〈10.1007/978-3-642-41145-8_12〉. 〈hal-01463369〉

Partager

Métriques

Consultations de la notice

408

Téléchargements de fichiers

28