Abstract : Artful processes are informal processes typically carried out by those people whose work is mental rather than physical (managers, professors, researchers, engineers, etc.), the so called “knowledge workers”. In this paper we propose the MailOfMine approach, to automatically build, on top of a collection of email messages, a set of workflow models that represent the artful processes laying behind the knowledge workers activities.
https://hal.inria.fr/hal-01515541 Contributor : Hal IfipConnect in order to contact the contributor Submitted on : Thursday, April 27, 2017 - 4:36:14 PM Last modification on : Wednesday, November 3, 2021 - 2:24:42 PM Long-term archiving on: : Friday, July 28, 2017 - 1:20:47 PM
Claudio Di Ciccio, Massimo Mecella, Monica Scannapieco, Diego Zardetto, Tiziana Catarci. MailOfMine – Analyzing Mail Messages for Mining Artful Collaborative Processes. 1st International Symposium on Data-Driven Process Discovery and Analysis (SIMPDA), Jun 2011, Campione d’Italia, Italy. pp.55-81, ⟨10.1007/978-3-642-34044-4_4⟩. ⟨hal-01515541⟩