MailOfMine – Analyzing Mail Messages for Mining Artful Collaborative Processes

Abstract : Artful processes are informal processes typically carried out by those people whose work is mental rather than physical (managers, professors, researchers, engineers, etc.), the so called “knowledge workers”. In this paper we propose the MailOfMine approach, to automatically build, on top of a collection of email messages, a set of workflow models that represent the artful processes laying behind the knowledge workers activities.
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Karl Aberer; Ernesto Damiani; Tharam Dillon. 1st International Symposium on Data-Driven Process Discovery and Analysis (SIMPDA), Jun 2011, Campione d’Italia, Italy. Springer, Lecture Notes in Business Information Processing, LNBIP-116, pp.55-81, 2012, Data-Driven Process Discovery and Analysis. 〈10.1007/978-3-642-34044-4_4〉
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Claudio Ciccio, Massimo Mecella, Monica Scannapieco, Diego Zardetto, Tiziana Catarci. MailOfMine – Analyzing Mail Messages for Mining Artful Collaborative Processes. Karl Aberer; Ernesto Damiani; Tharam Dillon. 1st International Symposium on Data-Driven Process Discovery and Analysis (SIMPDA), Jun 2011, Campione d’Italia, Italy. Springer, Lecture Notes in Business Information Processing, LNBIP-116, pp.55-81, 2012, Data-Driven Process Discovery and Analysis. 〈10.1007/978-3-642-34044-4_4〉. 〈hal-01515541〉

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