The Standardized Nurse: Mission Impossible?

Abstract : Socio-technical approaches, with their over-emphasis on situated and contextual differences, find it difficult if not impossible to account for ICT-supported standardization of healthcare work. Empirically, not all efforts of standardization fail. How can that be theoretically conceptualized, even when key tenets of a situated perspective are maintained? We discuss an interpretative case study where standardization of nursing work-to an interesting degree-has been achieved. We analyze the process of co-construction of the standards (i.e., standards in practice). Standards are partly imposed from the top, and partly enacted through the active involvement and ingenuity of users.
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Mike Chiasson; Ola Henfridsson; Helena Karsten; Janice I. DeGross. 1st Working Conference Researching the Future (Future-IS), Jun 2011, Turku, Finland. Springer, IFIP Advances in Information and Communication Technology, AICT-356, pp.163-178, 2011, Researching the Future in Information Systems. 〈10.1007/978-3-642-21364-9_11〉
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Rune Pedersen, Gunnar Ellingsen, Eric Monteiro. The Standardized Nurse: Mission Impossible?. Mike Chiasson; Ola Henfridsson; Helena Karsten; Janice I. DeGross. 1st Working Conference Researching the Future (Future-IS), Jun 2011, Turku, Finland. Springer, IFIP Advances in Information and Communication Technology, AICT-356, pp.163-178, 2011, Researching the Future in Information Systems. 〈10.1007/978-3-642-21364-9_11〉. 〈hal-01567984〉

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