Abstract : Many discussions enforce the need to encourage Society’s involvement and participation in public issues. This paper moves towards the idea that the use of conversations about public services encourages closer ties between Society and Government. It presents a tool to support discussion and share of information about public service processes. The tool also enables the use of information obtained from conversations to identify service improvements.
https://hal.inria.fr/hal-01589373 Contributor : Hal IfipConnect in order to contact the contributor Submitted on : Monday, September 18, 2017 - 2:54:30 PM Last modification on : Tuesday, October 19, 2021 - 11:03:56 PM