Abstract : Many discussions enforce the need to encourage Society’s involvement and participation in public issues. This paper moves towards the idea that the use of conversations about public services encourages closer ties between Society and Government. It presents a tool to support discussion and share of information about public service processes. The tool also enables the use of information obtained from conversations to identify service improvements.
https://hal.inria.fr/hal-01589373
Contributeur : Hal Ifip
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Soumis le : lundi 18 septembre 2017 - 14:54:30
Dernière modification le : mercredi 25 octobre 2017 - 13:54:01
