E-Government Challenges: Methods Supporting Qualitative and Quantitative Analysis

Abstract : To develop robust and achievable e-government strategies that build the grounds for sustainable solutions, decision makers need to have a good understanding of their country’s socio-economic, political and legal contexts. Particularly, they need to be well aware about challenges that might hinder successful implementation of their strategy. To make valuable contributions in e-government strategy development, analysis of e-government challenges needs to be comprehensive and informative by including insights of qualitative and quantitative analysis. Although numerous studies in e-government challenges exist, they fail to do a systematic and structured qualitative analysis of the challenges in regards to interdependencies among challenges or to measure the wider impact of challenges. Methods to support such a comprehensive analysis are scarce. In this contribution, we propose a novel mix of three methods for qualitative and quantitative analysis of e-government challenges, combining the PESTELMO analysis method, DEMATEL and ANP. The results show that this mixed approach is suitable and significant to provide the complementarity needed for a comprehensive understanding of e-government challenges.
Type de document :
Communication dans un congrès
Hans Jochen Scholl; Olivier Glassey; Marijn Janssen; Bram Klievink; Ida Lindgren; Peter Parycek; Efthimios Tambouris; Maria A. Wimmer; Tomasz Janowski; Delfina Sá Soares. 5th International Conference on Electronic Government and the Information Systems Perspective (EGOV), Sep 2016, Porto, Portugal. Springer International Publishing, Lecture Notes in Computer Science, LNCS-9820, pp.176-187, 2016, Electronic Government. 〈10.1007/978-3-319-44421-5_14〉
Liste complète des métadonnées

Littérature citée [27 références]  Voir  Masquer  Télécharger

https://hal.inria.fr/hal-01636463
Contributeur : Hal Ifip <>
Soumis le : jeudi 16 novembre 2017 - 15:56:23
Dernière modification le : vendredi 17 novembre 2017 - 01:12:05
Document(s) archivé(s) le : samedi 17 février 2018 - 15:42:13

Fichier

 Accès restreint
Fichier visible le : 2019-01-01

Connectez-vous pour demander l'accès au fichier

Licence


Distributed under a Creative Commons Paternité 4.0 International License

Identifiants

Citation

Catherine Mkude, Maria Wimmer. E-Government Challenges: Methods Supporting Qualitative and Quantitative Analysis. Hans Jochen Scholl; Olivier Glassey; Marijn Janssen; Bram Klievink; Ida Lindgren; Peter Parycek; Efthimios Tambouris; Maria A. Wimmer; Tomasz Janowski; Delfina Sá Soares. 5th International Conference on Electronic Government and the Information Systems Perspective (EGOV), Sep 2016, Porto, Portugal. Springer International Publishing, Lecture Notes in Computer Science, LNCS-9820, pp.176-187, 2016, Electronic Government. 〈10.1007/978-3-319-44421-5_14〉. 〈hal-01636463〉

Partager

Métriques

Consultations de la notice

256