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Social intelligence framework: Extracting and analyzing opinions for social CRM

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1
Fatima Zohra Ennaji
  • Function : Author
Abdelaziz El Fazziki
  • Function : Author
Mohamed Sadgal
  • Function : Author
Djamal Benslimane
Service Oriented Computing

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Computer Science [cs] Computer Science [cs] Social and Information Networks [cs.SI]

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https://hal.inria.fr/hal-01857560

Submitted on : Thursday, August 16, 2018-4:12:00 PM

Last modification on : Tuesday, February 7, 2023-2:45:01 PM

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hal-01857560 , version 1 (16-08-2018)

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Fatima Zohra Ennaji, Abdelaziz El Fazziki, Mohamed Sadgal, Djamal Benslimane. Social intelligence framework: Extracting and analyzing opinions for social CRM. 2015 IEEE/ACS 12th International Conference of Computer Systems and Applications (AICCSA), Nov 2015, Marrakech, Morocco. pp.1-7, ⟨10.1109/AICCSA.2015.7507229⟩. ⟨hal-01857560⟩

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