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Social intelligence framework: Extracting and analyzing opinions for social CRM

Fatima Zohra Ennaji Abdelaziz El Fazziki Mohamed Sadgal Djamal Benslimane 1
1 SOC - Service Oriented Computing
LIRIS - Laboratoire d'InfoRmatique en Image et Systèmes d'information
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https://hal.inria.fr/hal-01857560
Contributor : Djamal Benslimane <>
Submitted on : Thursday, August 16, 2018 - 4:12:00 PM
Last modification on : Wednesday, November 20, 2019 - 2:54:49 AM

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Fatima Zohra Ennaji, Abdelaziz El Fazziki, Mohamed Sadgal, Djamal Benslimane. Social intelligence framework: Extracting and analyzing opinions for social CRM. 2015 IEEE/ACS 12th International Conference of Computer Systems and Applications (AICCSA), Nov 2015, Marrakech, Morocco. pp.1-7, ⟨10.1109/AICCSA.2015.7507229⟩. ⟨hal-01857560⟩

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