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Social intelligence framework: Extracting and analyzing opinions for social CRM

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1
Fatima Zohra Ennaji
  • Function : Author
Abdelaziz El Fazziki
  • Function : Author
Mohamed Sadgal
  • Function : Author
Djamal Benslimane
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hal-01857560 , version 1 (16-08-2018)

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Fatima Zohra Ennaji, Abdelaziz El Fazziki, Mohamed Sadgal, Djamal Benslimane. Social intelligence framework: Extracting and analyzing opinions for social CRM. 2015 IEEE/ACS 12th International Conference of Computer Systems and Applications (AICCSA), Nov 2015, Marrakech, Morocco. pp.1-7, ⟨10.1109/AICCSA.2015.7507229⟩. ⟨hal-01857560⟩
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