Live Enrolment for Identity Documents in Europe - Archive ouverte HAL Access content directly
Conference Papers Year : 2018

Live Enrolment for Identity Documents in Europe

(1) , (2) , (2) , (3)
1
2
3

Abstract

Digital image alterations (morphing) of identity document photos is a major concern and may potentially allow citizens with malicious intent to enrol for identity document(s) later to be used also by another individual. Taking the photo in the application office – live enrolment – can address this issue. However, this is a break with tradition and entails a sizeable overhaul in the public sector, which can be reluctant to change and often lacks the necessary formal methods that ensure a smooth transition. The objective of this paper is to map the main barriers and drivers related to live enrolment based on theoretical research and interviews conducted with high-ranking officers at passport authorities in Estonia, Kosovo, Norway and Sweden. These countries have successfully switched to live enrolment. The main driver for live enrolment has been increased security; for Estonia, user convenience was important and was behind the decision of keeping alternative application processes for the citizens around. The absence of legacy systems makes it easier to implement public sector innovations, such as live enrolment. Behind the successful implementation is proper risk management, covering technological, political and organisational risks. Finally, the research results indicate varying experiences, obstacles, cultural differences and trade-offs, emphasizing the need to understand barriers and drivers in a contextualised way.
Fichier principal
Vignette du fichier
472235_1_En_3_Chapter.pdf (267.61 Ko) Télécharger le fichier
Origin : Files produced by the author(s)
Loading...

Dates and versions

hal-01961517 , version 1 (20-12-2018)

Licence

Attribution - CC BY 4.0

Identifiers

Cite

Tarmo Kalvet, Henrik Karlzén, Amund Hunstad, Marek Tiits. Live Enrolment for Identity Documents in Europe. 17th International Conference on Electronic Government (EGOV), Sep 2018, Krems, Austria. pp.29-39, ⟨10.1007/978-3-319-98690-6_3⟩. ⟨hal-01961517⟩
58 View
80 Download

Altmetric

Share

Gmail Facebook Twitter LinkedIn More