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Table of Contents
Electronic Government
Maria A. Wimmer, Jean-Loup Chappelet, Marijn Janssen, Hans J. Scholl
Front Matter

Foundations


Towards an Understanding of E-Government Induced Change - Drawing on Organization and Structuration Theories
Anne Fleur Veenstra, Marijn Janssen, Yao-Hua Tan
1-12
Ten Years of eGovernment: The 'End of History' and New Beginning
Åke Grönlund
13-24
Siblings of a Different Kind: E-Government and E-Commerce
Karine Barzilai-Nahon, Hans Jochen Scholl
25-37
Inter-organizational Information Systems and Interaction in Public vs. Private Sector - Comparing Two Cases
Ulf Melin, Karin Axelsson
38-49
Information Strategies for Open Government: Challenges and Prospects for Deriving Public Value from Government Transparency
Sharon S. Dawes, Natalie Helbig
50-60
Defining a Taxonomy for Research Areas on ICT for Governance and Policy Modelling
Fenareti Lampathaki, Yannis Charalabidis, Spyros Passas, David Osimo, Melanie Bicking, Maria A. Wimmer, Dimitrios Askounis
61-72
Analyzing the Structure of the EGOV Conference Community
Nuša Erman, Ljupèo Todorovski
73-84

Transformation


Drift or Shift? Propositions for Changing Roles of Administrations in e-Government
Ralf Klischewski
85-96
An Institutional Perspective on the Challenges of Information Systems Innovation in Public Organisations
Gamel O. Wiredu
97-108
Agriculture Market Information Services (AMIS) in the Least Developed Countries (LDCs): Nature, Scopes, and Challenges
M. Sirajul Islam, Åke Grönlund
109-120
Community-Based E-Government: Libraries as E-Government Partners and Providers
John Carlo Bertot
121-131
Civil Servants' Internet Skills: Are They Ready for E-Government?
A.J.A.M. Van Deursen, J.A.G.M. Van Dijk
132-143
Channel Choice and Source Choice of Entrepreneurs in a Public Organizational Context: The Dutch Case
Jurjen Jansen, Lidwien Wijngaert, Willem Pieterson
144-155

Evaluation


Measuring and Benchmarking the Back-end of E-Government: A Participative Self-assessment Approach
Marijn Janssen
156-167
Assessing Emerging ICT-Enabled Governance Models in European Cities: Results from a Mapping Survey
Gianluca Misuraca, Enrico Ferro, Brunella Caroleo
168-179
Designing and Evaluating Dashboards for Multi-agency Crisis Preparation: A Living Lab
Nitesh Bharosa, Marijn Janssen, Sebastiaan Meijer, Fritjof Brave
180-191
Automatic Generation of Roadmap for E-Government Implementation
Mauricio Solar, Daniel Pantoja, Gonzalo Valdés
192-203

Adoption and Diffusion


Success of Government E-Service Delivery: Does Satisfaction Matter?
Parmita Saha, Atanu Nath, Esmail Salehi-Sangari
204-215
Emerging Barriers in E-Government Implementation
Spyros Angelopoulos, Fotis Kitsios, Petros Kofakis, Thanos Papadopoulos
216-225
Rituals in E-Government Implementation: An Analysis of Failure
Rahul De', Sandeep Sarkar
226-237
E-Governance - A Challenge for the Regional Sustainable Development in Romania
Mihaela Mureşan
238-250

Citizen Perspective and Social Inclusion


Towards a Roadmap for User Involvement in E-Government Service Development
Jesper Holgersson, Eva Söderström, Fredrik Karlsson, Karin Hedström
251-262
ICT Diffusion in an Aging Society: A Scenario Analysis
Enrico Ferro, Brunella Caroleo, Marco Cantamessa, Maurizio Leo
263-274
What is the Issue with Internet Acceptance among Elderly Citizens? Theory Development and Policy Recommendations for Inclusive e-Government
Bjoern Niehaves, Ralf Plattfaut
275-288
Design of an Open Social E-Service for Assisted Living
Gustaf Juell-Skielse, Petia Wohed
289-300

Infrastructure


How to Develop an Open and Flexible Information Infrastructure for the Public Sector?
Erik Hornnes, Arild Jjansen, Øivind Langeland
301-314
Interoperability in Public Sector: How Use of a Lightweight Approach Can Reduce the Gap between Plans and Reality
Svein Ølnes
315-326
Dynamic Public Service Mediation
Wout Hofman, Mark Staalduinen
327-338
Enabling Interoperability of Government Data Catalogues
Fadi Maali, Richard Cyganiak, Vassilios Peristeras
339-350
Knowledge Sharing in eCollaboration
Neil Ireson, Gregoire Burel
351-362
Digital Certificate Management for Document Workflows in E-Government Services
Florin Pop, Ciprian Dobre, Decebal Popescu, Vlad Ciobanu, Valentin Cristea
363-374
Software Reuse in Local Public Bodies: Lessons Learned in Tuscany
Vincenzo Ambriola, Giovanni A. Cignoni
375-386

Business Process Modelling


From Bureaucratic to Quasi-market Environments: On the Co-evolution of Public Sector Business Process Management
Bjoern Niehaves, Ralf Plattfaut
387-399
Process and Data-Oriented Approach for Bundling Corporate Reporting Duties to Public Authorities - A Case Study on the Example of Waste Management Reporting
Armin Sharafi, Petra Wolf, Helmut Krcmar
400-411
Toward a Formal Approach to Process Bundling in Public Administrations
Marlen Jurisch, Petra Wolf, Helmut Krcmar
412-423
Designing Quality Business Processes for E-Government Digital Services
Flavio Corradini, Damiano Falcioni, Andrea Polini, Alberto Polzonetti, Barbara Re
424-435