Toward a Formal Approach to Process Bundling in Public Administrations

Abstract : Excessive information and data exchanges between companies and public administrations create a need for the bundling of processes. Process bundles are created whenever cross-organizational processes are combined or interlinked. While a considerable amount of literature addressing the process of reorganizing, optimizing, or reengineering processes exists, much less is known about concrete approaches which facilitate the identification of suitable process bundles. This paper presents a review of identification criteria relevant for process bundling. Our literature review is deliberately broad, encompassing work in the fields of process management, reengineering, and E-Government. The analysis discloses that the plain focus on secondary process identification criteria (e.g., inefficiencies and redundancies) neglects to assess if the processes actually fit together. Premised on these results, we synthesize the insights from the cited literature into a methodological intermediary step to support the purposeful elicitation of bundling candidates.
Document type :
Conference papers
Complete list of metadatas

Cited literature [26 references]  Display  Hide  Download

https://hal.inria.fr/hal-01056570
Contributor : Hal Ifip <>
Submitted on : Wednesday, August 20, 2014 - 11:20:09 AM
Last modification on : Friday, August 11, 2017 - 5:39:10 PM
Long-term archiving on : Thursday, November 27, 2014 - 11:28:02 AM

File

paper_34.pdf
Files produced by the author(s)

Licence


Distributed under a Creative Commons Attribution 4.0 International License

Identifiers

Citation

Marlen Jurisch, Petra Wolf, Helmut Krcmar. Toward a Formal Approach to Process Bundling in Public Administrations. 9th IFIP WG 8.5 International Conference on Electronic Government (EGOV), Aug 2010, Lausanne, Switzerland. pp.412-423, ⟨10.1007/978-3-642-14799-9_35⟩. ⟨hal-01056570⟩

Share

Metrics

Record views

107

Files downloads

231