From Persona to Techsona

Abstract : In this paper we introduce the notion of techsona, as a possible counterpart design instrument to personas. We use a case study to illustrate a design process where techsonas help pinpoint technological ideas and alternatives and analyze these systematically. While a persona captures “imagine a user…”, a scenario “imagine a situation…” the techsona gives the missing piece of “imagine a technology…” We show how a recently developed activity theoretical model can serve both as a framing for techsonas and as an analytical interface between personas and techsonas. The paper discusses the potentials and problems of the techsona and concludes that the techsona truly helps with a missing piece in persona and scenario-based design.
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Susanne Bødker, Clemens Klokmose. From Persona to Techsona. 14th International Conference on Human-Computer Interaction (INTERACT), Sep 2013, Cape Town, South Africa. pp.342-349, ⟨10.1007/978-3-642-40498-6_26⟩. ⟨hal-01510531⟩

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