Navigation Time Variability: Measuring Menu Navigation Errors

Abstract : The subject of errors in menu studies is typically limited to reporting error rates (i.e., the number of clicks missing target items) or even completely neglected. This paper investigates menu navigation errors in more depth. We propose the Navigation Time Variability (NTV) measure to capture the total severity of navigation errors. The severity is understood as time needed to recover from the errors committed. We present a menu study demonstrating use and value of the new measure.
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Communication dans un congrès
Pedro Campos; Nicholas Graham; Joaquim Jorge; Nuno Nunes; Philippe Palanque; Marco Winckler. 13th International Conference on Human-Computer Interaction (INTERACT), Sep 2011, Lisbon, Portugal. Springer, Lecture Notes in Computer Science, LNCS-6946 (Part I), pp.388-395, 2011, Human-Computer Interaction – INTERACT 2011. 〈10.1007/978-3-642-23774-4_32〉
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Krystian Samp, Stefan Decker. Navigation Time Variability: Measuring Menu Navigation Errors. Pedro Campos; Nicholas Graham; Joaquim Jorge; Nuno Nunes; Philippe Palanque; Marco Winckler. 13th International Conference on Human-Computer Interaction (INTERACT), Sep 2011, Lisbon, Portugal. Springer, Lecture Notes in Computer Science, LNCS-6946 (Part I), pp.388-395, 2011, Human-Computer Interaction – INTERACT 2011. 〈10.1007/978-3-642-23774-4_32〉. 〈hal-01590542〉

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