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Designing Visualizations for Workplace Stress Management: Results of a Pilot Study at a Swiss Municipality

Abstract : Job absenteeism and health problems are frequently caused by elevated exposure to work-related stress. The public sector is particularly affected by this development. Nevertheless, public sector organizations seem to have issues to reliably detect stress or to discuss about this topic in an objective and factual manner. Data visualizations have been found to be a powerful boundary object for sense-making and for unraveling issues that lie under the surface. Based on a pilot study at a medium-sized municipality in Switzerland, we thus developed, tested, and discussed various alternative visual representations for creating awareness about occupational stress. The results of this study showcase the hidden potential and perils of analyzing physiolytics data on aggregate level.
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Submitted on : Monday, January 20, 2020 - 1:59:40 PM
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Stefan Stepanovic, Vadym Mozgovoy, Tobias Mettler. Designing Visualizations for Workplace Stress Management: Results of a Pilot Study at a Swiss Municipality. 18th International Conference on Electronic Government (EGOV), Sep 2019, San Benedetto del Tronto, Italy. pp.94-104, ⟨10.1007/978-3-030-27325-5_8⟩. ⟨hal-02445792⟩

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