Major Issues in the Successful Implementation of Information Systems in Developing Countries

Abstract : Information systems projects in developing countries continue to fail. Our research aims to understand some of the major issues that negatively impact the success of public sector information systems projects in developing countries. For this, we conducted a qualitative study of a state agricultural marketing board in India. The board initiated an information systems project in 2003. The objective of the project was to connect the various agricultural markets spread across the state by deploying hi-tech information and communication technologies. Unfortunately, the project was abandoned because of the growing conflicts between the government and private vendors implementing the project. The major stakeholders in the project included the government, private vendors, farmers and traders. The data for this critical case study were collected over a period of eight months from 2009 to 2012 using semi structured interviews, field visits and observations. The findings suggest that the lack of trust and resignation (to certain unfair practices being virtually impossible to change) arethe core issues that impede success of information systems implementation in developing countries.
Complete list of metadatas

Cited literature [44 references]  Display  Hide  Download

https://hal.inria.fr/hal-01467780
Contributor : Hal Ifip <>
Submitted on : Tuesday, February 14, 2017 - 4:57:47 PM
Last modification on : Friday, December 1, 2017 - 1:16:40 AM
Long-term archiving on : Monday, May 15, 2017 - 5:50:44 PM

File

978-3-642-38862-0_10_Chapter.p...
Files produced by the author(s)

Licence


Distributed under a Creative Commons Attribution 4.0 International License

Identifiers

Citation

Ranjan Vaidya, Michael Myers, Lesley Gardner. Major Issues in the Successful Implementation of Information Systems in Developing Countries. InternationalWorking Conference on Transfer and Diffusion of IT (TDIT), Jun 2013, Bangalore, India. pp.151-163, ⟨10.1007/978-3-642-38862-0_10⟩. ⟨hal-01467780⟩

Share

Metrics

Record views

212

Files downloads

1096