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Grand Successes and Failures in IT: Public and Private Sectors IFIP WG 8.6 International Working Conference on Transfer and Diffusion of IT, TDIT 2013, Bangalore, India, June 27-29, 2013 |
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Conference papers
Bringing about Innovative Change: The Case of a Patient Flow Management System in an NHS Trust
Abstract : Bringing about innovative IT enabled change within organisations that have restricted funding and resources is a challenge currently facing hospitals in the UK National Health Service (NHS). This article explores an Action Research project which aimed to implement a Patient Flow Management System in an acute hospital in the North East of England. The project took place over a twelve month period and involved a number of stakeholders including nursing staff. The contribution of this paper is to recognise the importance of AR as an approach suitable for systems adoption and the need to ‘know your stakeholder’ and their culture especially when dealing with professional bodies.
Cited literature [45 references]
https://hal.inria.fr/hal-01467821
Contributor : Hal Ifip <>
Submitted on : Tuesday, February 14, 2017 - 5:01:04 PM
Last modification on : Thursday, March 5, 2020 - 4:46:50 PM
Long-term archiving on: : Monday, May 15, 2017 - 5:45:05 PM
Contributor : Hal Ifip <>
Submitted on : Tuesday, February 14, 2017 - 5:01:04 PM
Last modification on : Thursday, March 5, 2020 - 4:46:50 PM
Long-term archiving on: : Monday, May 15, 2017 - 5:45:05 PM
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